The Non Conformance Software Built for the Front Line
Sitemate’s Non Conformance Software is powered by Dashpivot, and allows site teams to easily log non-conformances at the job site. Storm, Sitemate’s AI agent, can fill out reports with issue details, corrective actions, and even photos, then site supervisors can review, edit, and sign off directly on the form via e-signature.
Trusted by companies, projects and teams of all sizes
Why Non Conformance management Is Harder than It Should Be
Documenting non-conformances can take too much time
Workers may need to record defect details, root causes, and photos on the spot, which can lead to rushed or incomplete entries.
Paper-based non-conformance reports can be lost or left incomplete
Paper-based non-conformance reports can go missing, get damaged, or have missing details, leaving quality teams without a reliable record of what went wrong.
Slow resolution of non-conformances stalls progress
Without a clear system to track corrective actions, non-conformances can sit unresolved, holding up work until the issue is addressed.
Unresolved non-conformances may lead to repeat defects
When root causes are not properly recorded and actioned, similar non-conformances can recur, resulting in rework and added costs.
A Smarter Non Conformance App
AI-assisted non-conformance report creation
Storm can help turn user prompts into a complete non-conformance report, pre-filled with details that are specific to user input.
Corrective actions are linked to each report
Follow-up actions can be assigned and tracked directly against each non-conformance, keeping resolution connected to the original issue.
Close out non-conformances faster
Quality teams can review, verify, and sign off on corrective actions within Dashpivot, instead of waiting on paperwork to reach the office.
Unresolved non-conformances may lead to repeat defects
Every non-conformance is logged with photos, root causes, and corrective actions, giving quality teams a clear record they can use to spot recurring problems.
Understanding Non Conformance Software
What is a Non-Conformance Software?
A Non-Conformance Software is a tool that quality and site personnel use to create non-conformance reports, documents that record instances where work, materials, or processes fail to meet specified requirements. These reports are usually created as soon as the issue is identified, and cover details on the nature of the non-conformance, its cause, and the corrective action needed. With a Non-Conformance Software, teams can keep a digital record of these issues, as well as their resolution and close-out.
What does a Non-Conformance Software help record?
- General information like project name, site location, and date identified
- Description of the non-conformance and where it was found
- Reference to the specification, drawing, or standard not met
- Root cause of the non-conformance
- Immediate containment or corrective action taken
- Disposition, such as rework, repair, or reject
- Name and sign-off of the person responsible for close-out
- Supporting photos and attachments
Why is non-conformance tracking important?
Non-conformance tracking is important because it is a means by which quality teams can identify issues in work, materials, or processes, and elevate them to project management for proper action. These issues can arise from factors like human error, faulty materials, or gaps in the work procedure itself. This is especially relevant to industries like construction and industrial or manufacturing plants, where non-conformances can affect the safety and integrity of the finished work if left unresolved. Additionally, non-conformance records serve as a basis for project teams when identifying recurring issues and improving processes going forward.
-
Feed Storm the raw data on non-conformance
Workers that identify a non-conformance issue can use the voice recording feature while documenting the issue and take photos of the affected area, eliminating the need to manually input information.
-
Auto-population of fields
Storm scans through the voice recordings and photos taken, and immediately populates data into the fields of the non-conformance report.
-
Review and escalate
Workers identifying the issue will verify the auto-populated fields to ensure everything is correct, and then escalate it to the supervisors through automated notifications.
-
Final review by supervisors
Supervisors will then review the report for any identified issues before approving the corrective action. Any confirmed non-conformances will first be flagged for rework or further investigation.
Related apps
Site Acceptance Test
Conduct and record your SATs with a site app to ensure all tests are completed and well documented every time.
View app
AppQuality Reporting
Save time and effort with easy to create professional quality performance reports for submission to boards, clients and auditors.
View app
AppQuality Planning App
Sitemate’s quality planning app template generates complete, audit-ready QMPs from your project specs. Stop rebuilding quality plans from scratch every project.
View app
See How Sitemate Has Already Helped Companies Like Yours
"Everything is in real-time. No longer do we need to print out forms or take out hard copies."
- Brian Mahon, COO
80%
Time saved on document handling
90%
Faster approvals
Non-Conformance Software with Flowsite
Flowsite automatically transfers completed non-conformance report data from Dashpivot into quality dashboards and tracking systems, removing the need for manual re-entry. Quality and project teams get real-time visibility of non-conformances, so issues can be reviewed and closed out with minimal admin work.
Comparison: Paper Non Conformance vs Digital Non Conformance
Most project teams already know paper and spreadsheets aren't cutting it. Here's what changes when you move your method statements to a digital system.
 |
Paper |
|
|---|---|---|
| Non-conformance report preparation | Storm uses voice notes, field notes, and other user input to create non-conformance reports with pre-filled data that workers can use as a guide. | Non-conformance reports must be filled out from scratch every time, relying on the worker's memory of what went wrong. |
| Non-conformance report format | Consistently get accurate and quality content, neatly formatted within a standard form for all non-conformance reports. | Non-conformance report quality and completeness vary depending on who is preparing and filling out the form. |
| Versioning | Everyone works from one live version that's always up to date. | Supervisors have to manually update and send out the most recent version of the non-conformance form. |
| Reporting speed and flexibility | Workers can log a non-conformance within minutes, straight from a phone or tablet, right at the point it's found. | Reporting a non-conformance means workers need to spend time later, finding a form and writing it up from memory. |
| Data capture | Photos, descriptions, and location details are captured immediately by workers on their phones. | Workers have to write everything down by hand, then match it up with the right item or job later. |
| Root cause and corrective actions | Root cause notes and corrective actions can be added directly to the report, with due dates and reminders included. | Root cause and corrective actions are usually tracked separately in a notebook, spreadsheet, or relying on someone remembering to follow up. |
| Approvals | Once the report is complete and submitted, the appropriate personnel are automatically notified for review and approval. | Getting the approving personnel to sign-off means physically passing on, scanning, or emailing the paperwork. |
| Audit trail | Every submission, edit, and approval is time-stamped as soon as it is made. | Each change or edit must be time-stamped manually, and tracking these changes will require more digging. |
| Trend tracking | Non-conformance reports build a searchable record, so recurring issues can be sorted and filtered by date, project, type, and more. | Spotting recurring issues means manually sorting through folders, paper files, emails, or spreadsheets. |
Frequently asked questions about the Non Conformance Software
Does Dashpivot work even if offline?
Yes, the Non Conformance Software can work even without internet connectivity. It stores all collected data, like photos and corrective action notes, in the phone and automatically syncs when connectivity returns.
How does AI help when raising a non conformance?
Sitemate’s AI assistant Storm can extract data from photos and voice recordings and auto-fill the relevant fields on the report. This process eliminates manual data entry, which significantly streamlines how teams use non conformance management software on site.
Can I update existing forms in the app?
Yes, you can easily update non conformance forms in the app to align with your workflow and quality standards by using the powerful drag-and-drop form builder in Dashpivot.
Can I generate dashboards from logged non conformances?
Yes, non conformance reporting software like Dashpivot can generate dashboards based on collected data from completed reports. Supervisors and managers can easily track open issues and recurring trends without the need to manually compile records.
How does the software help track a non conformance from report to close-out?
Every logged issue moves through defined stages, from initial report to corrective action to final sign-off. As non conformance tracking software, Dashpivot gives supervisors a clear view of what’s open, overdue, or resolved at any point in a project.
What happens if a critical non conformance is identified?
Using the automated notification system, supervisors and quality officers are immediately informed of critical issues and can take the needed actions to address them before work continues.
How does tracking non conformances help manage the cost of non-conformance on a project?
Logging issues consistently makes it easier to see patterns behind rework, delays, and wasted materials over time. Understanding non conformance cost this way helps teams using non compliance software address root causes rather than just individual incidents.
English (United States) 
English (Australia) 
English (UK) 
English (New Zealand) 
English (South Africa) 
German