Phoenix Offshore Solutions, EU

Dashpivot CASE STUDY

Learn how Phoenix Offshore Solutions transformed field reporting with Dashpivot

40+ hours saved

per field worker per month on reporting

Less than 48 hour turnaround

in compiling 600+ daily reports for project completion

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About Phoenix Offshore Solutions

Phoenix Offshore Solutions is a France-based company offering services in rope access for offshore wind farms and oil/gas platforms. They provide highly trained technicians across mechanical, electrical, painters, crane operators, and more, for high-risk work where safety is critical.

Before Dashpivot, daily reports were completed on Word documents. After 12-hour offshore shifts, team leads would head back to their accommodation and spend hours typing up notes, attaching photos, and making sure reports are formatted. Now, reports are captured on the go and uploaded as soon as they have an internet connection.

Once they've stepped off the boat and pressed submit, they don't have to think about it again." - Michael Hutchings, Director

Key improvements for Phoenix Offshore Solutions by using Dashpivot

Reliable daily reporting

Daily reports are tailored to suit their offshore work conditions. They use drop-down lists for quick and easy form filling, photos are taken directly in-app, complete with timestamps and wrap everything up with a signature at the end. Phoenix sends each end-of-day report to clients within 24 hours, and the format is consistent across teams and scopes, so clients know exactly what they're getting.

We're sending a daily report to clients every morning. They're consistent, and because we use drop-downs, we're not getting spelling mistakes."

That consistency has become a key differentiator against their competitors. It's helped Phoenix win work and quickly resolve disputes because the evidence trail is complete, and activities are captured the same way every day.

A subcontractor claimed we weren't doing the scope correctly and we were cutting corners. So we went through all the daily reports and photos in Dashpivot that he'd worked on with that client. The client said, 'We knjow you're doing it right, we can see everything'."

Integrated management system

Use our suite of over 1000 form templates to remove manual processes and gain valuable insights both onsite, and in the office

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Faster close-out and cleaner project handover

On a recent 12-week campaign involving 71 turbines and multiple return visits, Phoenix generated 600+ daily reports. Pulling everything together to close out the project could've been a nightmare in Word with formatting. Instead, Phoenix exported and stitched together those records from Dashpivot into 71 completion reports and delivered them within 48 hours of project finish, which was well inside the client's 14-day requirement.

Being able to add the client's branding alongside their own logo, in a familiar layout in Dashpivot made approvals quick.

Because clients had been getting consistent daily reports all along, the final sign-off was fast."

Less admin and more visibility across multiple processes

Crews submit daily timesheets in the Sitemate mobile app with drop-downs selecting client, platform, and work type. Team leads create a daily report for each crew in Dashpivot, attach photos, capture permits, and sign off. Phoenix also issues purchase orders with pre-built lists such as jobs, roles, and OSS identifiers to keep descriptions and references consistent.

For internal and client visibility:

Visitor access lets trusted clients view reports directly, so there's no waiting for emails.
Drop-downs reduce friction and add simplicity for mixed-language crews.

The payoff is real, measurable time saved. Crews finish reporting on the boat ride back instead of at night when they get to their accommodation.

All directors agree that we wouldn't have delivered what we achieved this year without Dashpivot."