Quality

Quality policy statement examples What is a quality policy statement? Quality is a broad term and concept which is central to all companies and anyone who delivers a product or service. For most of time, quality has been an expectation…

Latent defects in construction What are latent defects in construction? Latent defects are defects which are not apparent or readily detectable until years after a project is completed, when the defects liability period is over. Latent defects are concealed flaws;…

Corrective and preventive action procedure What is a corrective and preventive action procedure? A corrective and preventive action procedure is the process which a person or company takes when a specific task, activity, outcome or non-conformance has an issue which…

Letter to contractor for defective work How to manage letters to your contractor for defective work Contractors are typically experienced at the type of work they conduct, and experienced in managing projects effectively. But even the best and more reliable…

Corrective and preventive action example: Usable examples What are corrective and preventive actions? Corrective and preventive actions are used every day, in every day situations. People see something which went wrong or see how something could be improved, and create…

Quality assurance system example: A more useful QA system example What is a quality assurance system? Quality assurance systems delve a few meanings deep, starting with quality. What is quality? Quality can be simply defined as fit for purpose. As…

Non conformance procedure and flowchart What is a non conformance? A non conformance ‘occurs’ when something (a product, process, output, piece of work) does not meet specifications or requirements which were previously defined by a customer, regulatory body, internal procedure…

Quality control procedures in construction What are construction quality control procedures? Construction quality control is at the heart of the construction industry. Construction projects create and deliver the assets and infrastructure which people rely on to move around and conduct…

RFI construction example (request for information) What is an RFI in construction? An RFI in construction is a document which is created and issued by one project party to another to get clarification on a specific part of a construction…

Corrective action report sample What is a corrective action report? A corrective action report (CAR) is a report which lists the defects (or defect) which need to be rectified or corrected. The report outlines the remedial actions necessary to rectify…