The Snag List App Built for the Front Line
Sitemate’s Snag List App is powered by Dashpivot, and allows site teams to easily log snags at the job site. Storm, Sitemate’s AI agent, can fill out reports with defect details, location tags, and even photos, then site supervisors can review, edit, and sign off directly on the form via e-signature.
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Why Snag List management Is Harder than It Should Be
Time-consuming manual snag list creation
Workers using paper-based forms take a long time to record snags found across site.
Delays in getting snags closed out
Paper-based snag lists often need to be passed around for review, which can hold up close-out before handover.
Missing and illegible snag records
Paper-based snag lists can easily get lost or damaged.
Chasing subcontractors to close out snags
Supervisors may spend time following up with subcontractors who are slow to action or fail to report back on assigned snags.
A Smarter Snag List App
AI-assisted snag list creation
Storm can help turn user prompts into a complete snag list, pre-filled with details specific to user input.
Streamlined logging with photo capture
Workers can log snags, take photos of the issue, and notify relevant personnel for follow-up, all from their mobile device.
Supervisor review before close-out
All completed snags are routed to supervisors for review and sign-off before being closed out.
Chasing subcontractors to close out snags
The Snag List App uses Dashpivot’s cloud storage system where all snag records are stored. Looking into previous records can be done with a few taps and clicks.
Understanding Snag List Software
What is a Snag List App?
A Snag List App is a tool that site personnel use to create snag lists, documents that record minor defects or unfinished items found during a walkthrough of the work. These lists are usually created near the end of a project or work stage, and cover details on the location, description, and party responsible for each snag. With a Snag List App, teams can keep a digital record of these items, as well as their resolution and close-out.
What does a Snag List App help record?
- General information like project name, site location, and date identified
- Description and location of the snag
- Trade or party responsible for the snag
- Priority or severity of the item
- Corrective action required and target completion date
- Status tracking, from open to resolved and closed
- Name and sign-off of the person verifying the fix
- Supporting photos and attachments
Are there any regulations or requirements for snag list formats?
Usually, there are no explicit regulations or legislation that require a specific format for snag lists. Rather, common industry practice on formatting can vary across regions and local contract laws. However, local building codes usually require certain issues to be resolved before a completion certificate is issued, particularly when they compromise safety or function. General industry standards like ISO 9001 support the broader practice of quality control, such as requiring businesses to verify that work meets specified requirements before it is turned over. Further, depending on the project, additional requirements may apply, such as warranties, which may require a clear snag list before coverage begins.
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Feed Storm the snag details
Personnel identifying the snag can use the voice recording feature while they walk through the work and take photos of the identified defects, eliminating the need to manually input information.
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Data mapping
Storm extracts insights from user input, voice notes, and photos, sorts the raw data, and uses those insights to populate the right data fields of the snag list.
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Review of snag list draft
Personnel in charge of the list should review the auto-populated fields to ensure everything is correct, and add any missing context.
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Supervisor review and approval
Supervisors will then review the list for any identified defects before approving it for distribution to the relevant contractors. Any identified defects will first be flagged for rectification before the list is sent out.
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See How Sitemate Has Already Helped Companies Like Yours
"Everything is in real-time. No longer do we need to print out forms or take out hard copies."
- Brian Mahon, COO
80%
Time saved on document handling
90%
Faster approvals
Track Snag List data with Flowsite
Completed snag list data flows from Dashpivot straight into any third-party dashboard apps and project portals through Flowsite, giving stakeholders real-time visibility of open and closed snags. Items can be reviewed and closed out faster, with less manual admin work for the site team.
Comparison: Paper Snag List vs Digital Snag List
Most project teams already know paper and spreadsheets aren't cutting it. Here's what changes when you move your method statements to a digital system.
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Paper |
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|---|---|---|
| Form access | Instant access to snag list forms by scanning a QR code | Requires asset identification and printing of forms |
| Data gathering | Storm auto-populates fields using photos and voice recordings | Manual data entry, which is time-consuming |
| Snag flagging | Snags flagged instantly, with follow-up actions assigned on the spot | Requires manual note-taking and separate follow-up |
| Escalation | Automated notifications escalate critical snags immediately to supervisors | Requires manual hand-offs |
| Storage | Snag lists stored in the cloud, accessed by searching or filters | Requires bulky binders, cabinets, and manual searching |
| Supervisors' approval | Supervisors are immediately notified via in-app notifications | Requires physical sign-offs, which can delay approvals |
| Audit readiness | All snag lists immediately available for auditing | Requires manual compiling |
Frequently asked questions about the
Does Dashpivot work even if offline?
Yes, Dashpivot can work even without internet connectivity. It stores all collected data, like photos and snag details, on the phone and automatically syncs when connectivity returns.
How does AI help when logging a snag?
Sitemate’s AI assistant Storm can extract details from photos and voice notes and auto-fill the relevant fields. This removes most of the manual entry involved in using a snag list app on site.
What does a typical snag list format include?
A snag list format usually covers the item description, location, photo evidence, responsible party, and due date for resolution. Dashpivot lets teams build this out digitally, so nothing needs to be filled in by hand on site.
Can I update an existing snag list template in the app?
Yes, you can easily update a snag list template in the app to align with your workflow and project requirements by using the powerful drag-and-drop form builder in Dashpivot.
Can I generate dashboards from logged snags?
Yes, the app can generate dashboards based on collected data from snag lists. Supervisors and managers can easily track outstanding and resolved snags without the need to manually compile records.
Can multiple people contribute to the same snag list?
Yes, site staff, subcontractors, and supervisors can all add snags to the same list as they’re identified. All edits are saved and timestamped, as long as contributors have the right permissions.
What happens to the workflow when a snag is marked as overdue?
Dashpivot’s notification system alerts the assigned responsible party once a snag passes its due date. From there, the supervisor can escalate to another contractor, flag the related task as delayed, or follow up until it’s resolved.
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