Customer Story: AJC Trailers (NCRs, ECRs, Inspections, Approvals)

DASHPIVOT CUSTOMER STORY

AJC Trailers

AJC Trailers is a trailer and temporary cabin manufacturing company based in Bedfordshire, UK. They have successfully implemented Dashpivot across their business and production facility, and have achieved significant improvements in efficiency, visibility, and quality control. They are also the home of the EasyCabins brand, offering welfare units, site power solutions, and more.

"At AJC, we've integrated Dashpivot by Sitemate across our business and production facility, and it's made a significant impact on how we operate." - Simon Fletcher, Operations and Technical Director.

Customer:

AJC Trailers

Industry:

Manufacturing

Sitemate platform/s used:

Dashpivot Systems Cloud

Case study focus:

Product inspections, design approvals, training records, commissioning checks, and more

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Key improvements for AJC by using Dashpivot

Clearer visibility and accountability across teams

Before Dashpivot, all processes were managed using scattered documents and manual follow-ups. AJC was also using another software but faced challenges integrating more complex workflows, such as engineering changes and supplier quality into one system.

"Dashpivot is now a vital tool in our commitment to quality, efficiency, and continuous improvement."

AJC now manages key processes like product inspections, design approvals, on-site training records, and commissioning checks, all in one place. They've brought more complex workflows, such as non-conformance reports (NCRs), defect material reports, concessions, supplier quality, and engineering change requests (ECRs), into Dashpivot.

This shift has made it much easier to coordinate between departments, with clearer ownership and audit trails at every step.

Inspections are quicker and easier

With the Dashpivot mobile app, AJC' team can take photos, fill out forms, and access records on the go, whether they're on the factory floor, out in the field, or doing final checks.

This has saved them hours of admin work, reduced delays from paperwork handovers, and made inspections faster and more accurate. Everyone's on the same page, with changes synced instantly across the business.

Custom workflows that fit how they work

One of the biggest benefits for AJC is the ability to design processes in Dashpivot that match their specific needs. From structured training record templates to commissioning checklists that vary, Dashpivot supports the way the team works rather than forcing them to adapt to a rigid system.

"The flexibility of the platform means we've been able to tailor it exactly to our needs, and the ongoing support from the Sitemate team has been excellent."

Since switching from manual templates and spreadsheets, the team has more control over how data is collected and fewer issues with outdated forms or versioning errors. Dashpivot has become a core part of AJC's daily operations and continues to support their ongoing commitment to quality and continuous improvement.