Priced per-user, with free user types and unlimited options for enterprise.
Paid license required
Dashpivot Contributors
Management, engineers, supervisors, technicians
Free and Paid licenses available
Sitemate App users
Front line workers, machine operators
Free & Unlimited on Pro & above
Dashpivot Visitors
External stakeholders, clients
Pick your model
User pricing is best for companies with up to 150 employees, and Enterprise for beyond.
Trusted by companies, projects and teams of all sizes
Compare available tiers
Compare limits and features across every plan to find the right fit for your team.
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Locked into a contract with software that isn't working out?
Sitemate can offer you a 'buyout deal' in situations where your current software or solution hasn't worked out as planned, where we provide our software at a heavily discounted rate while you are still on your existing contract because we are confident you will be happy here.
Frequently asked questions
Do you have a minimum number of licenses?
The minimum number of initial licenses you can subscribe for is dependent on the size of your company, as that indicates the amount of support required from our team to make it feasible, and is the minimum level of commitment we see work for companies of that size as Dashpivot is a collaboration tool and you need to have a sufficient number of people at a company of certain size to use it well.
Minimum licenses by company size:
- Less than 10 employees → No minimum
- 10 to 99 employees → 10 Dashpivot Contributor licenses, OR the maximum number of relevant users across Dashpivot Contributors and Sitemate Paid users
- 100 to 999 employees → 20 Dashpivot Contributor licenses
- 1,000+ employees → 30 Dashpivot Contributor licenses
Is there a minimum number of licenses I can add and/or remove when subscribed?
Yes, Dashpivot and Sitemate Paid licenses are sold in license blocks based on company size / employee count to make it easier for companies of all sizes to scale in logical steps. License blocks prevent billing admin associated with minor upgrades and user changes and help customers avoid license audit surprises — while keeping system access, pricing, and support for additional users consistent for all customers.
Minimum license blocks per company size / employee count:
- Dashpivot Contributor licenses — <10: no blocks · 10–99: 3 · 100–999: 5 · 1,000+: 10
- Sitemate Paid licenses — <10: no blocks · 10–99: 5 · 100–999: 10 · 1,000+: 15
What billing methods do you support?
On Monthly subscriptions, we support Credit / Debit Card and Direct Debit. On Annual or multi-year subscriptions, we support Credit / Debit Card, Direct Debit (supported currencies: GBP, EUR, USD and AUD), and Manual Invoicing (BACS, EFT, manual bank transfer, electronic bank transfer).
If we sign on a longer term commitment, do we have to pay for multiple years upfront?
No, we have both Annual and Semi-Annual billing available on 2 year, 3 year and 5 year terms.
How do you determine who is a Dashpivot Visitor?
Dashpivot Visitor Users are determined by their email address. A person who has a work/business email address/domain different to your company email address is considered a Dashpivot Visitor User. A person who has your internal company email address/domain is considered an internal user, so is a Dashpivot Contributor User. Gmails and non business emails (e.g. yahoo, hotmail, outlook) can not be Dashpivot Visitor Users and will be counted as Dashpivot Contributor Users.
If I upgrade after my trial finishes, do I lose my data?
No, your data will be retained after the free trial ends, so you can simply upgrade to a paid subscription and regain access to the work and records you had created/stored during the free trial period.
Can I cancel a paid subscription at any time?
It depends on the subscription term you choose: You can cancel at any time on the monthly subscription plan, no lock-in contract. You can not cancel at any time on an annual agreement. There are not opt-out options available on multi-year contracts if you are unhappy after a period of time e.g. opt-out after 2 years on a 3 year agreement.
What happens if I want to upgrade my plan type?
You can upgrade your plan type at any time, and your account manager will help you navigate and optimise this change.
What term length options are available?
When initially subscribing, the term lengths available are dependent on the size of your company, based on the level of commitment we see work for companies of that size:
- <5 employees → Monthly, or 1-year term
- 5–99 employees → Monthly, or 1, 2 year terms
- 100–999 employees → Monthly, or 1, 2, 3 year terms (3-year only for companies who have been a Sitemate customer >12 months)
- 1,000+ employees → Monthly, or 1, 2, 3, 5 year terms (5-year limited to ≥30 DP Contributor paid licenses; only for customers >12 months and on Pro plan or higher)