ICAM Investigation Template: Online Form and Free PDF
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What is an ICAM Investigation Template?
An ICAM investigation or 'incident cause analysis method' is a reliable way for companies and projects to delve into the root cause of incidents. The purpose of an ICAM investigation is to assess the obvious cause of the incident as well as contributing factors so that these types of incidents can be avoided in the future. An ICAM Template is simply the structure and guardrails around how a company investigates and documents that investigation.
To put into simple terms, an ICAM investigation uncovers what happened and why it happened. Its purpose isn't to blame anyone, but to learn enough about the situation and prevent it from happening again in the future.
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What is the role of an ICAM Investigation Template for continuous improvement?
We've already established that an ICAM Investigation Template identifies what went wrong and why, but it's not just that. It plays a vital role in continuous improvement in a project or in the workplace
Yes, it fixes immediate problems, and maybe most companies focus on that. But you can leverage your ICAM Investigation Template with its capability to dig deeper, which allows companies and businesses to use data to identify patterns and underlying issues.
Here are the major benefits from identifying the patterns:
- You're able to identify the not-so-obvious issues and the weakest spots in your processes and procedures
- You can improve training programs for employees based on the analysis, and adjust your existing protocols to cater to new issues
What are the key components of an ICAM Investigation Report?
The structure of your ICAM investigation document is extremely important to the results and decision making process following the investigation.
The investigator or auditor needs to have a reliable framework in place for uncovering the right contributing factors and classifying them properly too.
This ICAM investigation template comes pre-built with the framework you need for any incident cause analysis including:
- Assumptions and definitions
- Incident details
- Key findings and contributing factors
- Conclusions and observations
- Corrective action plan
- Photos, videos and attachments
- Digital sign off
How to conduct an effective ICAM Investigation?
You've got your template, but how to effectively conduct an ICAM Investigation? You're not just filling out a template, but you're getting information on the causes to prevent future occurrences. Here is a summarised process on how to conduct an effective ICAM investigation:
- Make sure that the area is safe, collect any source of evidence, and record the environmental conditions
- You could create your own so-called 'investigation team' trained in the ICAM method and have them perform the investigation, identify (1) what happened; (2) why and how did it happen, and; (3) what made it or what allowed it to happen?
- For any factors identified, use the ICAM model to analyse them
- Gather facts and data from witnesses and bystanders, and develop corrective actions.
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This ICAM Investigation form was generated with Dashpivot
This ICAM investigation template is powered by Dashpivot, making investigations easier and more organised:
- Access and complete your ICAM investigation form directly on site using a mobile or tablet, or back at the office.
- Store your ICAM investigations online where they are secure and have automated document and version control.
- Download, print or send any ICAM investigation as a professionally formatted PDF document with your logo.
- Collaborate on any ICAM investigation in real-time so multiple people can work off the same latest version of the document.
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