Quality

First article inspection: What you need to know about FAI What is a first article inspection? A first article inspection (FAI) is one of the most common ways in which product suppliers, manufacturers and buyers assess and evaluate the quality…

Quality policy statement template Why you need a quality policy statement Quality is everything. When any company creates a product or delivers a service, it needs to deliver it in a way which meets (or ideally exceeds) the expectations of…

Construction ITR: The inspection test report What is a construction ITR? A construction ITR or inspection test report is a document or form which serves as proof that the design details and specs were followed correctly and that a responsible…

Quality policy statement in construction What is a construction quality policy statement? A quality policy statement for construction is a short document which outlines what quality means to a specific construction company. The length and detail of the quality statement…

Types of quality management systems What is a quality management system? A quality management system is a collection of processes, policies, procedures, documentation and resources which combine to ensure that a company’s products or services meet customer requirements and expectations.…

Quality policy statement examples What is a quality policy statement? Quality is a broad term and concept which is central to all companies and anyone who delivers a product or service. For most of time, quality has been an expectation…

Latent defects in construction What are latent defects in construction? Latent defects are defects which are not apparent or readily detectable until years after a project is completed, when the defects liability period is over. Latent defects are concealed flaws;…

Corrective and preventive action procedure What is a corrective and preventive action procedure? A corrective and preventive action procedure is the process which a person or company takes when a specific task, activity, outcome or non-conformance has an issue which…

Letter to contractor for defective work How to manage letters to your contractor for defective work Contractors are typically experienced at the type of work they conduct, and experienced in managing projects effectively. But even the best and more reliable…

Corrective and preventive action example: Usable examples What are corrective and preventive actions? Corrective and preventive actions are used every day, in every day situations. People see something which went wrong or see how something could be improved, and create…